Frequently Asked Questions
Here are some of the most frequently asked questions we get asked about our mobile tyre fitting service:
Your Tyre Fitting Appointment
Will I be contacted before the booking date?
If you provide us with your mobile telephone number an SMS will be sent to you the day before the fitting. Mobile Tyre Shop will also call you to confirm that the appointment on the day of fitting.
Can I change the date or time of my appointment?
We will always try our best to accommodate any changes to the booking date or time. To change your appointment please contact our Customer Support Office on either 1800 152 655 or firstname.lastname@example.org
How long will it take to change my tyres?
It generally takes around an hour to change 4 tyres. A wheel alignment may take up to another 30 minutes. We will have you back on the road as soon as possible.
Fitting Location Requirements
How much space do we require to fit your tyres?
Very Little. We frequently fit tyres on vehicles parked in multi level car parks. Generally if there is enough room on each side to open the door and enter the vehicle we will be able to proceed.
I have an inclined driveway is this OK to work on?
Yes, in most circumstances. If there is any doubt as to the suitability or safety of the proposed location we may ask you to move the vehicle to a more suitable location.
Is there anywhere you can’t fit tyres?
Only areas that represent a danger to you, our technicians or members of the public. If there is any doubt as to the suitability or safety of the proposed location we may ask you to move the vehicle to a more suitable location.
Warranties & Insurance
Do my tyres come with a warranty?
All tyres come with a manufacturer’s warranty against any manufacturing defect (materials or workmanship) – for more details on our warranty & insurance policies see here.
Are you insured while working on my vehicle?
Mobile Tyre Shop are completely insured and hold public liability insurance for up to $20 million.
How are my old tyres disposed of?
We ensure that your tyres are environmentally recycled. The majority of our tyres are shredded into a range of rubber granules and fine powders.
What do they do with this recycled rubber?
The number of modern applications that utilise recycled rubber is increasing. This product may be used in items such as sporting and playground surfaces, building insulation, tile adhesives, civil engineering applications and even new tyre manufacture.
If you have a question that we haven’t answered here simply give us a quick call on 1800 152 655 and we will be happy to help.Call Now: 1300 687 000